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Offered a “package handling” or reshipping job?

Parcel mule scams use innocent people to receive, repackage and forward goods that may be stolen or linked to fraud. SafeHaven Solution helps you understand the risks and what to do if you’ve been involved in this kind of job offer.

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Parcel mule scam illustration
Scam Types

Parcel Mule & Reshipping Job Scams

Parcel mule scams (also called reshipping scams) present themselves as “logistics jobs”, “quality control roles” or “package handling” work. Victims are asked to receive parcels at home and forward them to other addresses, often in different countries. In reality, the goods can be bought with stolen payment details, making the victim part of a criminal pipeline.

How this scam typically works
  • You respond to an online job advert or get a direct message about a “home-based logistics” role.
  • You’re asked to receive packages at your home address and then re-label or re-send them elsewhere.
  • The “employer” explains that the company has no local warehouse and needs your help with forwarding.
  • Sometimes you are promised payment per parcel, bonus schemes, or a future full-time contract.
  • When authorities investigate the fraud, your name and address may be the only visible contact point.
Common red flags
  • Job tasks are only to receive, store and forward parcels with no clear business purpose.
  • The company has no verifiable physical address, registration, or proper website.
  • Your personal address is used as a “temporary warehouse” or “local branch”.
  • You are asked to pay for shipping, labels or customs fees out of your own pocket.
  • Contracts are vague, with poor language and no clear HR or legal contact.

What you should do right now
  1. Stop accepting new parcels and do not send any more items onwards.
  2. Keep all packaging, labels, shipping receipts and communication with the supposed employer.
  3. Contact the courier or postal service if you suspect the parcels are linked to fraud.
  4. Inform your local police or relevant authority that you may have been used as a parcel mule.
  5. Check your credit report and bank accounts regularly for unusual activity.
  6. Contact SafeHaven Solution for guidance on explaining your situation and protecting yourself.
Need help? If you have been receiving and resending parcels for an online “employer” and now feel unsure, reach out — we can help you understand the risks and suggest steps to protect yourself.

Why parcel mule scams are particularly dangerous

Being involved in a parcel mule scheme can lead to serious consequences. Even if you did not know the goods were linked to crime, your name, address and bank details may be involved in the flow of stolen items or money. This can result in police investigations, frozen accounts, and long-term damage to your reputation.

Quick tips
  • Be wary of “logistics” or “quality control” jobs that only involve receiving packages.
  • Never use your home address as a warehouse for a company you cannot verify.
  • Check company registration, reviews and LinkedIn profiles before accepting such work.
  • If something feels wrong, stop and seek advice before continuing.

If you think you may have been used as a parcel mule, act quickly — dealing with it early can reduce the impact.

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