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Request Support

If you believe you may have encountered a job scam, requesting support is the first step toward understanding your situation and identifying possible next actions.

SafeHaven Solutions Team
Understanding Support

What Does “Requesting Support” Mean?

Requesting support means reaching out for structured guidance after a suspicious job offer, payment request, or recruitment interaction.

Many people feel uncertain, embarrassed, or overwhelmed after a potential scam. Our role is not to judge or make promises, but to help you understand what happened and explain realistic next steps.


When you should request support
  • You were asked to pay fees for a job, training, equipment, or tasks
  • You shared personal documents or financial details
  • You sent money and the “employer” stopped responding
  • You feel pressure, urgency, or threats from recruiters
  • You are unsure whether the opportunity was legitimate
What information is helpful
  • How you were contacted (email, messaging apps, social platforms)
  • Payment method used (bank transfer, card, crypto, vouchers)
  • Dates of payments or interactions
  • Messages, screenshots, or documents received
  • Any actions already taken with banks or platforms

What happens after you request support
  1. Your situation is reviewed based on the details you share.
  2. We identify potential scam indicators and risk areas.
  3. You receive guidance on realistic next steps.
  4. If relevant, we advise on recovery and reporting options.

Support does not mean guaranteed outcomes. We provide best-effort guidance based on available information and common scam patterns.


Important tips before taking action
  • Do not send additional money or documents.
  • Do not share passwords or security codes.
  • Preserve evidence (messages, receipts, transaction IDs).
  • Act early — delays can reduce recovery options.

If you believe something does not feel right, requesting support early can help prevent further loss and reduce long-term risks.

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